WEBINAR ON-DEMAND
Moving Forward: Optimize your Business for a Post-COVID World
HOSTED BY Susan Frew & Josh Campbell • RECORDED ON May 1st, 2020
Both Susan Frew and Josh Campbell know a thing or two about scaling a sustainable service business. Since their respective states were put in lockdown, the two quickly adapted to the new normal, continuing to capitalize on their businesses’ reputation, talent, and team in new and innovative ways.
Join our LIVE discussion to learn what new tactics, processes, and operations these two contractors discovered while sheltering-in-place and how they plan to leverage them as we adapt to the “new normal”
What you will learn:
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What virtual and technological processes to continue for the health and safety of your employees and customers
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Long-term changes to implement within your operations, marketing, and sales workflows to adapt to the “new normal”
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Predictions for future trends in hiring and selling
Meet your speakers
Josh Campbell
President
Rescue Air
Joshua Campbell is an experienced leader, business owner, and entrepreneur with almost 20 years' experience driving operational success.
He currently sits on the Boards for Success Group International and Perfect Technician Academy. He was featured in Lennox Premier News and Compass Magazines, where he was recognized for his leadership, culture, growth, and community service. Joshua has led his company to win the Centurion Award for Excellence, an award given to the top 4% of Lennox Contractors nationwide. Joshua also contributes his expertise on a live weekly Saturday morning radio show, "Ask the Experts," where he discusses various industry topics. Mr. Campbell is frequently solicited to participate in speaking engagements with industry leading software manufacturers such as Service Titan, charity groups such as Folds of Honor and Ronald McDonald house as well as affinity groups in his industry such as SGI and Nexstar . He also makes time to speaks to students at local high schools and technical schools, and participates in a variety of podcasts.
It is no surprise Joshua has been so successful in business as he comes from four generations of successful entrepreneurs, having grown up watching his grandfather and father run successful companies. Joshua founded Campbell Mechanical and served as President for nine years before founding Rescue Air Heating and Cooling, where he now leads a team of 40 in sales, staff development, and community relations. Mr. Campbell has the distinction of at one point being the youngest person in the State of Virginia to hold two Journeyman Tradesman Licenses in the fields of Mechanical and Electrical, having achieved both by the age of 19.
Susan Frew
President
Sunshine Plumbing Heating & Air
Using her Business Coaching experience having coached 17 different Trades to success Susan Frew now uses her experience to propel their family plumbing business; growing Sunshine Plumbing Heating Air 535% in one year.
Their secret to success is providing outstanding customer service and marketing solely on their reputation for excellence. They use a “12 points of LOVE philosophy” in serving their customers. They were able to grow their company 535% in one year against 950 competitors with a $550 monthly marketing budget.
Susan Frew is a former International General Manager with AT&T Wireless, BusinessCoach, Instructor for the SBA’s national Emerging Leaders program, radio host of “Coaching Not Just for Sports” on ESPN radio in Denver. Susan is a successful TEDx speaker and took the stage in 2017.
Josh Campbell
President
Rescue Air
Joshua Campbell is an experienced leader, business owner, and entrepreneur with almost 20 years' experience driving operational success.
He currently sits on the Boards for Success Group International and Perfect Technician Academy. He was featured in Lennox Premier News and Compass Magazines, where he was recognized for his leadership, culture, growth, and community service. Joshua has led his company to win the Centurion Award for Excellence, an award given to the top 4% of Lennox Contractors nationwide. Joshua also contributes his expertise on a live weekly Saturday morning radio show, "Ask the Experts," where he discusses various industry topics. Mr. Campbell is frequently solicited to participate in speaking engagements with industry leading software manufacturers such as Service Titan, charity groups such as Folds of Honor and Ronald McDonald house as well as affinity groups in his industry such as SGI and Nexstar . He also makes time to speaks to students at local high schools and technical schools, and participates in a variety of podcasts.
It is no surprise Joshua has been so successful in business as he comes from four generations of successful entrepreneurs, having grown up watching his grandfather and father run successful companies. Joshua founded Campbell Mechanical and served as President for nine years before founding Rescue Air Heating and Cooling, where he now leads a team of 40 in sales, staff development, and community relations. Mr. Campbell has the distinction of at one point being the youngest person in the State of Virginia to hold two Journeyman Tradesman Licenses in the fields of Mechanical and Electrical, having achieved both by the age of 19.
Susan Frew
President
Sunshine Plumbing Heating & Air
Using her Business Coaching experience having coached 17 different Trades to success Susan Frew now uses her experience to propel their family plumbing business; growing Sunshine Plumbing Heating Air 535% in one year.
Their secret to success is providing outstanding customer service and marketing solely on their reputation for excellence. They use a “12 points of LOVE philosophy” in serving their customers. They were able to grow their company 535% in one year against 950 competitors with a $550 monthly marketing budget.
Susan Frew is a former International General Manager with AT&T Wireless, BusinessCoach, Instructor for the SBA’s national Emerging Leaders program, radio host of “Coaching Not Just for Sports” on ESPN radio in Denver. Susan is a successful TEDx speaker and took the stage in 2017.
Josh Campbell
President
Rescue Air
Joshua Campbell is an experienced leader, business owner, and entrepreneur with almost 20 years' experience driving operational success.
He currently sits on the Boards for Success Group International and Perfect Technician Academy. He was featured in Lennox Premier News and Compass Magazines, where he was recognized for his leadership, culture, growth, and community service. Joshua has led his company to win the Centurion Award for Excellence, an award given to the top 4% of Lennox Contractors nationwide. Joshua also contributes his expertise on a live weekly Saturday morning radio show, "Ask the Experts," where he discusses various industry topics. Mr. Campbell is frequently solicited to participate in speaking engagements with industry leading software manufacturers such as Service Titan, charity groups such as Folds of Honor and Ronald McDonald house as well as affinity groups in his industry such as SGI and Nexstar . He also makes time to speaks to students at local high schools and technical schools, and participates in a variety of podcasts.
It is no surprise Joshua has been so successful in business as he comes from four generations of successful entrepreneurs, having grown up watching his grandfather and father run successful companies. Joshua founded Campbell Mechanical and served as President for nine years before founding Rescue Air Heating and Cooling, where he now leads a team of 40 in sales, staff development, and community relations. Mr. Campbell has the distinction of at one point being the youngest person in the State of Virginia to hold two Journeyman Tradesman Licenses in the fields of Mechanical and Electrical, having achieved both by the age of 19.
